Return and Refund

 

We have a 7-day return policy, which means you have 7days after receiving your item to request a return. 

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Proof of defects: If you do not have an unboxing video of the order and we fail to verify the cause, Ambhuz.com is not liable for refunds/replacement of such products.

Initiate Return by logging in to Your account 
You can always contact us for any return question at support@ambhuz.com

Damages and issues

Despite quality checks, products may get damaged in transit due to courier mishandling. To request a replacement for misprinted, damaged, or defective items:

• Submit your request within 7 days of delivery.
  
• Provide unboxing videos, photos of the damaged product, and the original packaging.

Exchanges
Please note that we do not offer product exchanges.
We kindly ask that you review your order carefully before completing your purchase. Be sure to use the size guide to choose the right fit—this helps ensure you’re happy with your order from the start. If you have any questions, feel free to reach out—we’re here to help!

European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at support@ambhuz.com.